Assistant Retail Store Manager: Winnipeg, MB CAN (Forks Market) APPLY NOW

Winnipeg, MB CAN
Retail
Temporary

This is a Full-time, Fixed-term position (6 Months)


Manitobah is dedicated to a greater cultural diversity throughout our business operations and hiring process. As a company rooted in Indigenous culture, Manitobah is committed to hiring Indigenous employees wherever possible; applicants are strongly encouraged to self-declare.

Do you have a deep understanding of the Indigenous Culture and a passion for leading a sales team in delivering an outstanding shopping experience for Manitobah customers? If so, we want you to join our team!

WHAT YOU WILL DO

The Assistant Store Manager's responsibilities will include overseeing daily store operations, providing an exceptional customer experience, optimizing inventory management, implementing effective merchandising strategies, and ensuring a safe and inviting shopping environment. By actively engaging with customers and staff, the incumbent will contribute to achieving sales targets, fostering a positive team culture, and delivering an outstanding shopping experience that reinforces Manitobah’s brand reputation as a preferred retail destination in the community.

WHAT WE OFFER

Manitobah offers a competitive hourly rate, and a generous employee discount on Manitobah products.

LOCATION

You will work out of our Forks Market flagship retail location in Winnipeg, MB.

KEY RELATIONSHIPS

  • Reports to: Store Manager
  • Key Relationships: Our Customers and Sales Team
  • Direct Reports: Retail Ambassadors and Key Holders

KEY RESPONSIBILTIES

  • Greet and engage customers in a manner that models exemplary customer service, in coherence with sales model.
  • Support Store Manager with supervision of Retail Ambassadors and Key Holders.
  • Coaching and motivating the team to reach and maintain top performance and provide an exceptional customer experience.
  • Delegate tasks when necessary to store Key Holders.
  • Executing standards in recruiting, hiring, training, customer service, visual merchandising, and store operations.
  • Set up and manage an efficient and organized inventory stock room.
  • Facilitate onboarding and continued training of Retail Ambassadors.
  • Create and manage staff scheduling.
  • Responsible for approving and ensuring bi-weekly timesheets are correct for payroll.
  • Attend weekly manager meetings and one-on-ones with Director of Retail.
  • Enhance brand loyalty by empowering team to create a natural and personable experience for customers.
  • Executing in store workshops and special events.
  • Make sure all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution.
  • Ensures all merchandise is properly ticketed and displayed accordingly.
  • Responsible for ensuring cleanliness standards; visual merchandising standards are met.
  • Maintain adequate stock through efficient inventory management.
  • Track inventory and communicates stock replenishment needs.
  • Manages administrative systems and procedures effectively and in accordance with company policies
  • Responsible for enforcing company policy, ensures a safe work environment, free of harassment or unlawful discrimination.
  • Responsible for adherence to all loss prevention and security policies, as well as credit procedures (e.g., credit and debit cards, employee purchases, discounts, deposits, returns and exchanges).
  • Other related duties as assigned.

IDEAL EXPERIENCE

Professional Experience:

  • 2+ years' professional experience in progressively responsible retail positions is required
  • Experience working in an Indigenous or culturally sensitive environment is an asset.

Educational Position Requirements:

  • Completion of high school is required.
  • College Diploma in Business or Management field is considered an asset.

A combination of education and experience may be considered.

APPLICATION FORM

* Required

Thank you for your interest in Manitobah! Your application has been received successfully.